Solved [Decemeber 2023] BCS055 - Business Communication - Previous Year Question

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1. Read the following passage and answer the questions below:

(a) Answer the following questions:

  1. What are the four things that the writer wants the students to do besides merely studying in college? Why?
    The writer wants students to:
    1. Expand their interests by reading fiction, playing a musical instrument, learning a sport, or painting.
    2. Read widely beyond their subject to enrich imagination and make them more interesting.
    3. Avoid taking life too seriously and not focus solely on grades.
    4. Spend time with friends aimlessly to create lasting memories.
    The reason is that these activities contribute to a well-rounded, fulfilling life.
  2. The writer is not very approving of social media and Netflix. What is his reason for opposing these?
    The writer believes social media and Netflix fill the brain without fulfilling it, unlike books that exercise the imagination and make a person more interesting.
  3. Does the writer think that grades are crucial in a student’s life? Why/Why not?
    The writer acknowledges that grades are important but not crucial. He cites examples of successful individuals with low to middling grades and emphasizes finding what one loves to do.
  4. Discuss the role of mistakes in the life of young people, according to the writer.
    According to the writer, mistakes are a natural part of youth. They help young people learn about themselves, grow, and become honest about their capabilities, provided they learn from their mistakes.
  5. Why does the writer envy the students at this point in his life?
    The writer envies the carefree time students spend with friends and their ability to engage in aimless conversations, which contrasts with his current responsibilities as a university registrar.

(b) Find words from the passage which mean the same as the following words/phrases:

  1. boring (para 1): dreary
  2. monotony (para 2): tedium
  3. hinder (para 3): hamper
  4. Thinking fondly of a past time (para 5): nostalgic
  5. Unable to give full attention because of thinking of something else (para 5): distracted

(c) Make sentences of your own with the following words/phrases:

  1. exhausted:
    After working all day without a break, I felt completely exhausted.
  2. figure out:
    It took me a while to figure out the solution to the tricky math problem.
  3. prone to enthusiasm:
    She is prone to enthusiasm whenever she starts a new project.
  4. aimlessly:
    We wandered aimlessly through the park, enjoying the peaceful evening.
  5. conversing:
    They spent hours conversing about their shared love for travel.

(a) Change the following sentences into the passive voice:

  1. Rohit may win the prize.
    The prize may be won by Rohit.
  2. The doctor was examining the patient.
    The patient was being examined by the doctor.
  3. They have built a new bridge over the river.
    A new bridge has been built over the river.
  4. A team of experts is preparing the report.
    The report is being prepared by a team of experts.
  5. His mother gave him a new pen.
    He was given a new pen by his mother. / A new pen was given to him by his mother.

(b) Fill in the blanks with the appropriate form of the verb:

  1. Anita is so lazy that she _______ up before eight o’clock. (never get)
    Anita is so lazy that she never gets up before eight o’clock.
  2. Radha _______ German these days. (learn)
    Radha is learning German these days.
  3. The company _______ a lot of projects this year. (make)
    The company has made a lot of projects this year.
  4. The dog _______ since morning. (bark)
    The dog has been barking since morning.
  5. It _______ heavily yesterday. (rain)
    It rained heavily yesterday.

3. Write a composition in about 250 words on the following:

  1. Automobiles are posing a serious threat to life in big cities.
    Automobiles have become a double-edged sword in urban areas. While they are essential for modern life, their excessive use poses severe threats. The most apparent issue is air pollution, as vehicles emit harmful gases like carbon monoxide and nitrogen dioxide, which degrade air quality and lead to respiratory and cardiovascular diseases. The increase in automobiles also contributes to traffic congestion, especially during peak hours, causing delays and immense stress. Noise pollution from honking and engine sounds further impacts mental health, making cities less livable. Another alarming consequence is the rising number of road accidents due to reckless driving and inadequate safety measures, claiming lives every day. Moreover, the extensive use of fossil fuels in automobiles depletes natural resources and contributes to global warming. Big cities are struggling with the lack of green spaces, as roads and parking lots replace parks and trees. To tackle this crisis, governments and citizens need to work together. Policies encouraging public transportation, carpooling, and the use of electric vehicles can significantly reduce the environmental and health impacts. Promoting cycling and walking, along with developing better infrastructure, can also help minimize dependency on automobiles. In conclusion, while automobiles are indispensable in big cities, their unregulated use creates hazards. Sustainable practices and innovative solutions are necessary to strike a balance between convenience and environmental preservation.
  2. Education is much more than passing exams well.
    Education, in its truest sense, is the holistic development of an individual rather than just excelling in examinations. Unfortunately, many educational systems today prioritize test scores over genuine learning, leading to rote memorization and a lack of critical thinking skills. Education should aim to nurture creativity, innovation, and the ability to apply knowledge in real-world scenarios. It should inspire students to ask questions, explore ideas, and develop a lifelong love for learning. Passing exams is undoubtedly important, as it serves as a benchmark for assessing knowledge and skills. However, focusing solely on grades can limit a student's potential and overlook essential life skills like problem-solving, communication, and emotional intelligence. Real education teaches values such as empathy, teamwork, and resilience, which are crucial for personal and professional growth. It also encourages students to embrace failure as a stepping stone to success, fostering a growth mindset. Beyond academics, education should include extracurricular activities like sports, arts, and community service to provide a well-rounded experience. Teachers and parents play a vital role in shifting the focus from grades to meaningful learning. They should motivate students to pursue their passions and explore diverse interests. In conclusion, education is not merely about academic success but about becoming a better version of oneself. By broadening its scope, we can prepare students not only to pass exams but to excel in life.
  3. Social media has made the human race lonelier than before.
    Social media, hailed as a tool for connection, has ironically contributed to a sense of loneliness in modern society. Platforms like Facebook, Instagram, and Twitter allow users to share moments and communicate instantly, but these interactions often lack depth and authenticity. Many individuals find themselves trapped in a cycle of comparison, scrolling through curated highlights of others' lives, which can lead to feelings of inadequacy and isolation. The time spent on social media frequently replaces face-to-face interactions, weakening real-life relationships. Despite having hundreds of online "friends," people may struggle to find someone to confide in during difficult times. Social media also fosters a culture of superficial engagement, where likes and comments substitute for meaningful conversations. This phenomenon is particularly concerning among younger generations, who are growing up with digital communication as the norm. Studies suggest that excessive social media use correlates with increased rates of anxiety, depression, and loneliness. To combat these issues, it is essential to use social media mindfully. Setting limits on screen time, prioritizing in-person interactions, and engaging in hobbies outside the digital world can help restore balance. Social media itself is not inherently harmful; its impact depends on how it is used. By focusing on quality rather than quantity in relationships and recognizing the value of real-world connections, we can mitigate the loneliness caused by social media. In conclusion, while social media offers unparalleled convenience, it should not replace genuine human interaction, which remains vital for emotional well-being.
  4. Your dream job.
    My dream job is to become a software engineer specializing in creating solutions that address real-world challenges. From an early age, I have been fascinated by technology and its potential to transform lives. A dream job for me combines passion, creativity, and the opportunity to make a positive impact. I envision working in an environment that encourages innovation and collaboration. Developing applications that improve healthcare, education, or environmental sustainability excites me the most. For instance, designing a platform to make education more accessible for underprivileged communities or an app that promotes eco-friendly practices could bring a sense of purpose to my work. Alongside technical skills, I believe a dream job should provide opportunities for personal and professional growth. Attending workshops, conferences, and hackathons would allow me to stay updated on industry trends and continuously refine my skills. Additionally, a supportive team and a healthy work-life balance are crucial for maintaining enthusiasm and productivity. In my ideal workplace, feedback would be constructive, and ideas would be welcomed from everyone, fostering a culture of mutual respect and learning. Compensation is essential, but the satisfaction of creating something meaningful outweighs monetary benefits. Ultimately, my dream job aligns with my values and aspirations, allowing me to contribute to society while pursuing my passion for technology. It is not just about achieving career milestones but also about enjoying the journey and making a difference along the way.

4. Write short notes on the following:

  1. The importance of small talk.
    Small talk may seem trivial, but it plays a significant role in establishing rapport and fostering positive relationships in both personal and professional settings. It serves as an icebreaker, helping to ease tension and create a comfortable environment for deeper conversations. Small talk often occurs at the beginning of interactions and helps people find common ground by discussing neutral topics such as the weather, current events, or shared interests. This seemingly casual exchange helps build trust and shows interest in others, which is essential for networking. In the workplace, small talk can improve team dynamics, making collaboration smoother and reducing the likelihood of misunderstandings. It helps individuals feel valued and respected, which boosts morale. Additionally, small talk can open doors to new opportunities, whether for career advancement, business deals, or social connections. It demonstrates social awareness and emotional intelligence, as individuals who engage in small talk are often perceived as approachable and empathetic. Moreover, small talk can serve as a mental break, allowing individuals to unwind and engage in non-stressful conversations. In conclusion, small talk is far from insignificant; it plays a vital role in creating connections, improving communication, and contributing to a positive social atmosphere, whether in a professional setting or personal encounters.
  2. Getting ready for the job market.
    Preparing for the job market is an essential step in ensuring a smooth transition from academia to the professional world. It involves various aspects, including skills development, networking, and creating a strong personal brand. One of the first steps is gaining the necessary skills and qualifications relevant to the field of interest. This can include internships, volunteering, or enrolling in specialized courses to build a competitive edge. Job seekers should also focus on enhancing soft skills, such as communication, teamwork, and problem-solving, as employers increasingly value these qualities alongside technical expertise. Networking is another crucial element in job preparation. Attending industry events, joining professional associations, and using platforms like LinkedIn help build connections that may lead to job opportunities. A strong professional network can provide valuable advice, mentorship, and recommendations. In addition, creating an impressive resume and cover letter tailored to each job application is vital. These documents should highlight relevant experience, skills, and achievements in a concise yet compelling manner. Job seekers should also practice interview techniques, preparing answers to common questions while also researching the companies they are applying to. Lastly, staying informed about market trends and being adaptable to industry changes will enhance employability. In conclusion, getting ready for the job market requires a proactive approach that includes gaining skills, networking, and presenting oneself effectively to potential employers.
  3. Difference between oral and written communication.
    Oral and written communication are two fundamental modes of expressing ideas and information, each with distinct characteristics and advantages. Oral communication involves speaking and listening, and it is often spontaneous, allowing for immediate feedback and clarification. This form of communication is ideal for real-time conversations, discussions, and meetings, where tone, body language, and facial expressions play a crucial role in conveying meaning. It fosters a more personal connection between the speakers and is typically used in informal settings or in situations where quick decisions are needed. Oral communication is also more flexible, as speakers can adjust their message based on the audience's reaction. However, it may lack permanence and can sometimes lead to misunderstandings due to the absence of written records. On the other hand, written communication involves the use of written symbols, such as letters, emails, and reports, to convey messages. It is more structured and allows the sender to carefully craft their message, ensuring clarity and accuracy. Written communication provides a permanent record, making it ideal for formal situations, such as business contracts, legal documents, and official correspondence. It can also be revisited for reference. However, written communication may lack the immediate feedback and personal connection found in oral communication. In conclusion, both forms of communication are essential, and the choice between oral and written communication depends on the context, the urgency of the message, and the desired level of formality.
  4. Feasibility reports.
    A feasibility report is a comprehensive document that evaluates the practicality and viability of a proposed project or solution. It provides a detailed analysis of various factors, such as financial costs, technical requirements, market demand, and potential risks, to determine whether the project is worth pursuing. Feasibility reports are commonly used in business, engineering, and research to assess new ventures, investments, or innovations. The report typically begins with an executive summary that outlines the purpose and scope of the project. This is followed by an analysis of the project's objectives, including its potential benefits and challenges. One of the key components of a feasibility report is the financial analysis, which evaluates the projected costs, revenues, and return on investment. This helps stakeholders understand the economic feasibility of the project. Additionally, a technical feasibility analysis examines whether the necessary technology, resources, and expertise are available to implement the project successfully. The report also includes a market feasibility section that evaluates customer demand, competition, and potential barriers to entry. Risk assessment is another crucial aspect, as it identifies possible obstacles that could hinder the project's success. Finally, the feasibility report concludes with recommendations on whether the project should proceed, be modified, or abandoned. In conclusion, a feasibility report provides a thorough evaluation of all aspects of a project, enabling decision-makers to make informed choices about its future.

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